How we handle customer information
This page explains what information is collected when you browse, contact us or place an order.
Last updated: July 2026
Information we collect
We collect the details you provide when placing an order or contacting support, such as name, email, phone number, delivery details, order items and messages.
Basic website data may also be collected to help the store run properly, improve the buying experience and protect the checkout process.
How we use it
Your information is used to process orders, confirm payment or stock details, arrange delivery, provide order updates and respond to customer support requests.
We do not sell customer contact details. Where required, information may be shared with service providers that help operate the store, process orders or deliver parcels.
Your choices
You can contact us if you need help updating order contact details or have a question about information connected to your order.